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What social media can tell you about a job applicant

When a job applicant hands you a resume, you see only one thing: what they want you to see. But even best resume in the world cannot cover up a poor online reputation. Why? Because employees are an...

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Master your body language

Body language is an important part of the HVAC job, whether you’re a technician or salesperson. Use it to your advantage to make sure the customer feels welcome and comfortable. It’s been a pleasure...

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Today is going to be your best day at work

How is your day going? Are you having a good day? Is a smile on your face? Or are you having a bad day, glaring at the world? What if I told you that no matter what the circumstances, your day and...

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Negatives are greater than positives

How many times have you failed in your lifetime? I hope that number is high. Failing is both a crooked path and a right of passage. When you’ve failed hard at something, it shows that you tried hard....

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Should your HVAC business send e-newsletters?

My goal through this blog is to bring you the best ways to further your HVAC business.  Focusing on customer service, growing your knowledge in HVAC skills, and staying on top of the competition are...

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The HVACLS guide to keeping your best talent

Hiring a new employee is one of the most expensive business endeavors. It’s a hard process that takes time, consideration, and a great deal of energy on a manager’s part. Good HVAC businesses know that...

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The new rules to gaining an edge on the competition

If you’ve gotten comfortable in the way you do business, change things up a little. The famous last words of any company are, “but we’ve always done it that way.” If you really want to gain an edge on...

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